Dr. Green uses different delivery service providers for most of their shipping needs.

On most orders, customers will receive a delivery details by e-mail. Every effort is made to process and ship in-stock items the day the order is received. Orders received after 12:00 P.M. Jordan time will ship the following business day. For urgent deliveries, please call to confirm shipping.

Dr. Green website automatically calculates shipping cost based on standard shipping algorithms. We reserve the right to make the necessary corrections due to an electronic error. If the corrected amount results in a higher shipping fee of over JOD 5.00, you will be contacted for approval prior to shipment.

Some of our products shipped directly from its factory. Some manufacturers require a minimum order and may charge for broken cartons. Some manufacturers will not ship less than a full case lot. Some bulky items may require an additional freight amount above what is shown in our system. In this case you will be notified ASAP. You will also have the option to cancel the order at that time.

Orders drop shipped from the manufacturer's warehouse may experience longer transit times depending on the location of the manufacturer's warehouse.

Shipping cost

* within Amman : 6 JD

* outside Amman: 10 JD

We would like to kindly remind you that the shipping cost is added to the cost of the products you order.

Multiple Product Order:

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.

EXPEDITED SHIPMENTS: Dr. Green offers expedited shipping for our customers' convenience.

Note: Weekends and Holidays are not considered travel days (deliver on the weekend is not available).

Due to technical or human error, Dr. Green cannot guarantee the ship day or delivery day on any expedited shipment. We recommend you call and consult with our customer service department to verbally communicate all expedited shipping requirements 00962797129125 or our email shop@drgreen.me

Some products ship "Factory Direct." We will do everything possible to have the factory ship your order as requested however we cannot guarantee the factory will be able to meet your deadlines. We highly recommend after placing your order online that you call and consult with our customer service department about your delivery requirements.